
OTTAWA UTILITIES
Utilities Director
Scott Snethen
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Utility Billing
Contact Information:
101 S. Hickory St.
Ottawa, Kansas 66067
Phone: 785-229-3600 opt. 1
Email: finance@ottawaks.gov
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Utility Services Provided
The City of Ottawa offers the following services:
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Water – Treatment & distribution
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Wastewater – Collection & treatment
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Electricity – Generation & distribution
Starting or Canceling Service
To Start Service:
In-Person: Visit the front desk at City Hall (1st floor) with the following documents:
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For buyers: Bring a valid ID.
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For renters: Bring a valid ID and a current lease agreement.
Remotely:
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Complete the Application for Service (which requires notarization).
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Email the notarized application, a color copy of valid photo identification for all adults listed on the account, and the lease agreement (if applicable) to finance@ottawaks.gov.
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To Cancel Service:
Complete the Customer Request for Disconnect of Utilities form and return it to City Hall or email it to finance@ottawaks.gov. This can also be completed through your online utility account here.​​
How to Pay Your Utility Bill
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Online Payments: The online system accepts credit card payments.
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ACH Autopay: Sign up for automatic withdrawals on your due date.
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In-Person Payments: Pay at the Utility Window at City Hall using check, credit card, cash, or via drop box (located in the south parking lot of City Hall, checks only).
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Additional Utility Resources
Forms & Applications:
Other Utility Providers ​
Natural Gas:
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Kansas Gas Service | 1-800-794-4780 | www.kansasgasservice.com
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Phone, Internet & Cable Providers:
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AT&T | www.att.com
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Vyve Broadband | 1-855-367-8983 | www.vyvebroadband.com
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Gateway Fiber | 1-800-379-7292 | www.kwikom.com
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Direct TV | 1-844-516-0639 | www.directv.com
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Trash Providers:
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MBT & Waste | 1-785-242-0400 | www.mbt-waste.com
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Green Environmental Services | 1-800-870-5393 | www.yourges.com
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Gardner Disposal Service | 1-913-856-3851 | www.gardnerdisposalservice.com​
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