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Utility Billing

Contact Information:                    
Phone: 785-229-3600



Click on: 2022 Electric Surcharge Information

The City of Ottawa provides water treatment and distribution,

wastewater collection and treatment, and electric generation

and distribution services.


Utility online web payments:

The new online website does not offer the option of check payments. 


We also offer a program called ACH.  This option allows you to have the billed amount withdrawn from your account on the due date.   Please contact the utilities department for a form or click on ACH Payments Document


Also for Late Fees:

Please be advised, effective immediately, late fees will be applied at 5:00pm on the due date listed on your City of Ottawa Utility bill. Drop Box Payments:  To avoid late fees on a due date, after 3:00 pm, please bring your utility payment into the Utility office for processing. 


Thank you!  



Utilities Department


Contact Information:                    
Director of Utilities

Dan Riney
Phone: 785-229-3600


Water & Electricity

Average Monthly Payment Plan application

Average Monthly Payment Plan information

Ottawa Service Information

Utility Application Notary

Customer Request for Disconnect of Utilities

Cold Weather Rules

Hot Weather Rules

Winter Assistance Information

Winter Assistance Application

Utility Usage Rates


To start water and electric service please visit the front desk at City Hall on the first floor.
For buyers: Please bring a valid I.D. to City Hall
For renters: Please bring a valid I.D. along with a current lease agreement to City Hall
To cancel water or electric services please fill out the Customer Request for Disconnect of Utilities form and return to City Hall.

Natural Gas
Kansas Gas Service: Phone 1-800-794-4780


Phone Internet and Cable


Vyve Broadband
Toll Free: 1-800-937-1397


Kwikom Communications

Toll Free: 1-800-379-7292



Direct TV

Toll Free: 1-877-777-9708


New Ottawa Electric and Water Sign
Utilities Deparment
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