To City of Ottawa Utility Customers:

The City Ottawa has recently been informed that some of its utility customers have been receiving letters and phone calls from an organization saying they missed a payment on their utility line warranty or that their warranty has expired.  Please be aware, that over the last several years, the City of Ottawa has partnered with Service Line Warranties of America to offer Sewer and/or Water line warranty programs.  This is a year to year voluntary program. 

If you are being contacted by anyone else, please be aware that there is no connection with the City of Ottawa with any other warranty program other than Service Line Warranties of America.