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Utility Billing

Contact Information:
Phone: 785-229-3600

Video: Online Bill Payment PSA

The City of Ottawa provides water treatment and distribution, wastewater collection and treatment, and electric generation and distribution services.

Utility online web payments:

The new online website no longer offers the option of check payments.  The online credit card processing does have a $1.25 fee charged by the card processor. The city is currently checking into other options regarding those fees.

In the meantime, you are always welcome to call our office at 785.229.3600 and pay with your credit card, at no additional fee.  We also offer a program called ACH.  This option allows you to have the billed amount withdrawn from your account on the due date.   Please contact the utilities department for a form or click on ACH Payments Document

Also for Late Fees:

Please be advised, effective immediately, late fees will be applied at 5:00pm on the due date listed on your City of Ottawa Utility bill. Drop Box Payments:  To avoid late fees on a due date, after 3:00 pm, please bring your utility payment into the Utility office for processing. 

Thank you!  

click here to pay online

Contact Information:
Director of Utilities: Dennis Tharp
Address: 101 S Hickory-2nd Floor
Ottawa, KS 66067
Phone: 785-214-4260 

Water & Electricity

Average Monthly Payment Plan application

Average Monthly Payment Plan information

Ottawa Service Information

Utility Application Notary

Customer Request for Disconnect of Utilities

Cold Weather Rules

Hot Weather Rules

Winter Assistance Information

Winter Assistance Application

To start water and electric service please visit the front desk at City Hall on the first floor.
For buyers: Please bring a Kansas I.D. to City Hall
For renters: Please bring a Kansas I.D. along with a renter’s receipt to City Hall
To cancel water or electric services please call: City Hall 785-229-3600

Paying electric and water
By mail:
City Hall
Finance Department
PO box 60
Ottawa, Kansas 66067

Payment Location:
Front Desk 1st Floor
City Hall
101 S. Hickory
Ottawa, Kansas 66067
Hours of Operation 8 am-5 pm, Mon-Fri

Billing Questions: 785-229-3600 
More information: 
Utility Warehouse

Natural Gas
Kansas Gas Service: Phone 1-800-794-4780

Phone and Cable 

Phone: AT&T 

Internet Providers: AT&T  Vyve Broadband


Phone Internet and Cable: 

Vyve Broadband
Toll Free: 1-800-937-1397


Direct TV
Toll Free: 1-877-777-9708
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City Hall • 101 S. Hickory Street • Ottawa, KS 66067 • Hours: Mon-Fri 8am-5pm • 785.229.3600

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